FAQ

What is RetroRobo Cargo?
RetroRobo Cargo is our special shipping option that lets you hold orders and ship them together later, so you can save on shipping costs.

How do I use it?
At checkout, select RetroRobo Cargo instead of standard shipping. Your order will be placed into your personal Cargo hold.

Can I add multiple orders to my Cargo?
Yes! Every time you choose RetroRobo Cargo, your order will join your existing orders inside your personal Cargo hold.

When will my Cargo ship?

You can log in and release your Cargo anytime to have all pending items shipped together.

If you don’t release it, your Cargo will automatically ship once the oldest order in your Cargo reaches 90 days.

Can I ship individual items from my Cargo?

At this time, RetroRobo Cargo ships your entire Cargo together, not item by item.

Why does the RetroRobo Cargo option say shipping is Free?

The actual shipping rate is only calculated after you release your Cargo by selecting the "Ship pending orders now" button on the RetroRobo Cargo page. So shipping isn't free; it just hasn't been calculated yet.

Why use RetroRobo Cargo?

Save on shipping costs by combining multiple orders into one shipment.

Secure hot releases now, ship later when it’s convenient.

Stay in control of when your collectibles ship.